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Service

Expert Services to Support Every Step of Your Success
We help you choose the right black masterbatch for your product.

Material Compatibility (for PE, PP, ABS, PA, etc.)

01

Process Compatibility (for injection molding, blow molding, sheet extrusion, drip tape extrusion, etc.)

02

Suggestions on Color, Dispersibility and Opacity Matching

03

Suggestions on Product Performance Optimization (including weather resistance, anti-migration, environmental certifications, etc.)

04
E-LUCK .
Custom Color Matching
Beyond black: Tailored tones, gloss, and undertones.

  • High-Gloss Black, Blue-Tinted Black, Red-Tinted Black, Matte Black

  • Customization of Different Carbon Black Types (matching of masterbatch structure, concentration, and viscosity)

  • Rapid Prototyping + Finished Product Comparison + Customer Confirmation Process

More Service
  • On-Site Technical Support

    Troubleshooting and optimization at your production line.

    Cooperation in Equipment Parameter Debugging

    Troubleshooting and Resolution of Abnormal Issues

    Submission of Process Optimization Proposal

  • Logistics & Delivery Service

    Reliable, just-in-time delivery you can count on.

    Year-Round Stock of Standard Products

    Transparent and Controllable Lead Time for Customized Products

    Provision of Flexible Delivery to Align with Customers' Production Schedules

  • Regulatory & Certification Support

    We help you meet regulatory standards across industries.

    Provision of Compliance Declarations for RoHS, REACH, FDA, etc.

    Provision of Formula-Related Restricted/Prohibited Substances Lists

    Assistance in Applying for Third-Party Testing Institution Reports

    Cooperation in Customers' Annual Factory Audits

  • After-Sales Follow-up

    Continuous service after delivery.

    Customer Satisfaction Follow-Up System

    Rapid Response Mechanism for Product Issues

    Phased Technical Review of Cooperative Projects

    Assistance in Customers' Product Upgrades & Recommendations for Alternative Solutions

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